|
|
Simplifying Today's Complex Telecommunications Needs
The XINTEX TelcoEasy
Writer™ product family is a set of industry-leading productivity
tools and services designed to compress the time and expertise required to
address the rapidly evolving telecommunication opportunities afforded the
small, mid-tier and large enterprises right at the beginning of the supply
chain.
An on-demand, highly scalable set of products and services,
the XINTEX TelcoEasyWriter™ product family is a
trusted supply chain solution. TelcoEasyWriter™
works with all:
- Carriers, LECs, VoIP and other ESN's;
- Telco Expense Management Consultants; and
- Agents, ICP's, Resellers and other 3 rd party solution providers.
TelcoEasyWriter™ is deployed on a per use basis or via an unlimited use
license through a XINTEX Service Bureau. TelcoEasyWriter™
can also be deployed on-site through a software utilization license that
includes maintenance and technical support.
Compatible with all server platforms and SQL databases, the
XINTEX TelcoEasyWriter™ product family is:
- Optimized for all ILECs
- Scalable from single agent operations to the
largest on-site Carrier, ICP, or TEM operations
- Implemented quickly –
Service Bureau usage based solutions are on-demand and on-site
solutions can be turned up in matter of days with minimal impact to
operating infrastructures
- Extremely cost effective: by eliminating costly
upfront investment in equipment, software, installation and maintenance,
TelcoEasyWriter™ delivers the value of compressing proposal
preparation timeframes from days to minutes and significantly reduces
the expertise required to develop a proposal as it prepares OSS ready
orders.
XINTEX
TelcoEasyWriter™ Product Family
XINTEX TelcoEasyWriter™
Products are comprehensive, secure and scalable supporting all types
of Carriers, LECs, VoIP and other ESNs,Telco
Expense Management Consultants, individual Sales Agents, ICP's, Resellers
and other 3rd party solutions providers. Benefits of the TelcoEasyWriter™ services include:
- Secure, accurate and useable information derived
from the Customer Service Record (CSR)
- Rapid, risk-free implementation in a minimal
timeframe
- Rapid deployment to agents, partners, and
provisioning staff
- Scalability and expandability
- ROI that routinely occurs within the first 4 months
of use
1ClickConnect™
TelcoEasyWriter
1ClickConnect™ provides the most useful automation possible at
the very start of the Telco Supply chain – the sales cycle. With its powerful web based Guided Sell technology
coupled with XINTEX's powerful and unique CSR processing capabilities,
1ClickConnect™ enables a variety of benefits.
- Sales Executives can complete a proposal with
multiple alternatives in minutes instead of hours or days
- The CSR is accessed in real time and parsed into
detailed components providing USOCs and FIDs with basic usage and
non-recurring costs while identifying issues that delay orders (e.g.
hunting, DSL, CENTREX etc.)
- A complete error free order is printed or
interfaced into the existing order management system
1ClickConnect™
Plus
TelcoEasyWriter™
1ClickConnect™ Plus includes all of the components of
1ClickConnect™ and enhanced for Integrated Communication Providers, Master
Agents and Independent Agents working with many carriers.
- Generates proposals that compare solutions from
different carries or providers –
this can include pricing to the end users, pricing to the agent,
special programs, unique spiffs
- A single proposal can generate several orders to
separate carriers/providers thereby creating a best of breed solution
- Sales close ratios improve by providing unique “blended”
solutions reducing churn by building a one-stop-shop capability that
enhances customer loyalty
CSR
Integrator™
TelcoEasyWriter™ CSR Integrator™ provides
Telecommunication Expense Management Consultants (TEM) and a carrier's
service delivery/order management/customer service organization with one
highly organized easy to read, easy to process customer service record
format.
- TEM Consultants can instantaneously request,
retrieve and load CSRs into evaluation software
- CSR information can be easily compared to the
telecommunication contract and monitor billing
- A Carrier can quickly identify bottlenecks or
potential delays impacting service orders (e.g. hunting, DSL, etc.)
- The CSR is made available as an order template without
performing Order Entry
CSR
Integrator™ Plus
TelcoEasyWriter™ CSR Integrator™ Plus extends
the capabilities of CSR Integrator™ by standardizing all of the features
and services (USOCs and FIDs).
- ILEC service codes are translated into your service
codes based on your service catalog and bundled solutions
- Orders can flow from proposal to your order
management system without intervention from the sales agent or sales
executive – in depth knowledge of the ILEC's USOCs is no
longer needed by your sales staff
- Provides TEM Consultants and Carriers with a
powerful tool to get their jobs done quickly, efficiently, and at the
lowest cost possible.
Get a Printable
PDF of Xintex TelcoEasy Writer™
|
